Terms and Conditions

Welcome to Rock Sportswear. By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.

1. General

• These Terms govern your use of our website and services.
• Rock Sportswear reserves the right to update or modify these Terms at any time without prior notice.

2. Use of Website

• You agree to use this website only for lawful purposes.
• You may not misuse the site in any way that could damage, disable, or impair its functionality.

3. Intellectual Property

• All content, designs, logos, and materials on this website are the property of Rock Sportswear.
• You may not copy, reproduce, distribute, or use any content without prior written consent.

4. Orders & Quotes

• Submitting a quote request does not guarantee an order until confirmed by Rock Sportswear.
• Pricing, production timelines, and minimum order quantities (MOQs) will be shared upon confirmation.
• OEM & ODM services are available and subject to agreement.

5. Payments

• Payment terms will be agreed upon at the time of order confirmation.
• Rock Sportswear is not responsible for delays caused by incomplete or late payments.

6. Shipping & Delivery

• Delivery times are estimates and may vary due to external factors.
• Rock Sportswear is not liable for delays caused by third-party couriers, customs, or unforeseen circumstances.

7. Returns & Complaints

• Since all products are custom-made, returns are generally not accepted.
• In case of a defective or incorrect order, customers must notify us within 7 days of receiving goods for review.

8. Limitation of Liability

• Rock Sportswear shall not be held liable for any direct, indirect, or consequential damages resulting from the use of our website or products.

9. Privacy

• Your personal data is protected as per our Privacy Policy.

10. Governing Law

• These Terms & Conditions are governed by the laws of Pakistan.
• Any disputes shall be handled in the courts of Sialkot, Pakistan.

Contact Information

If you have any questions regarding these Terms & Conditions, you may contact us at:

📧 info@rocksportswear.com
📞 +92 336 610 5758
📍 Fatehgarh Road, Sialkot, Pakistan 51310